Cost saving potential of $40 million per year

JFK International Air Terminal (JFKIAT) is one of the most active air terminals in the New York area, serving 30 international and domestic airlines with an annual passenger volume of 21.8 million travellers in 2018. The terminal serves 24 airlines and works with a range of ground handlers, resulting in a need for maximum visibility of operations between all stakeholders on the turnaround to reduce delays and ensure a safe apron environment.

5 min
average reduction in ground delays
increase in percentage of occasions where the gate was clear upon arrival


JFKIAT sought to maximise their turnaround efficiency with real-time alerts and data to ensure gates were available on time for incoming flights. They needed notifications to ensure that ground handlers were adequately prepared for incoming flights - from refuelling and catering services all the way down to baggage loading. JFKIAT needed not just to understand but also improve turnaround performance while minimising delays in the process.


Assaia leveraged their proprietary Predicted Off Block Time (POBT) technology to optimise on-time arrival gate availability and alert ground handlers in real-time. This algorithm considers the aircraft model, landing site, weather conditions, the airport as well as passenger count along with real-time data about the situation on the apron for optimal efficiency. Assaia’s algorithms have tracked millions of turnarounds across more than 30 airports.

Through the Stand Clear solution, JFKIAT is able to spot any potential safety hazards or delays in a timely manner - allowing for an increased level of assurance when it comes to employee safety, passenger comfort and punctuality. This also helps reduce overall fuel consumption and carbon emissions, ultimately resulting in streamlined operations that benefit everyone involved.


  • Average reduction in ground delays of 5 minutes for all flights managed by Assaia, resulting in a cost-saving potential of $40 million per year
  • Increased capacity to handle additional flights with the same number of gates.
  • The percentage of occasions where the gate was clear upon arrival of aircraft has increased by 25%
  • Less waiting on the turnaround means higher arrival punctuality, and therefore departure punctuality, translating into a better passenger experience, and a reduction in fuel consumption and carbon emissions.


With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager

We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA


Sign up to receive email updates on the latest news

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get the complete picture with AI & computer vision