Optimisation of handling processes

Berlin Brandenburg Airport will be the first German airport to use an AI-based software solution to optimise its handling processes. In doing so, the airport company is continuing to invest in modern technologies to increase service quality, punctuality and efficiency at BER.

World Aviation Forum, Lisbon, Portugal; September 27, 2023 –Berlin Brandenburg Airport (BER) will be the first German airport to use an AI-based software solution to optimise its handling processes. In doing so, the airport company is continuing to invest in modern technologies to increase service quality, punctuality and efficiency at BER.

While the most recently introduced digital products at BER focused primarily on terminal operations, the focus is now on the capital airport’s 49 apron positions close to the terminal. Together with Assaia, Flughafen Berlin Brandenburg GmbH is implementing a comprehensive system – TurnaroundControl solution – that will enable handling processes on the apron to be analysed with the help of self-learning software and relevant recommendations for action to be issued. This will allow work processes on the aircraft to be optimised, resulting in greater stability in the flight schedule and increased punctuality. The product will be introduced gradually over the coming months.

Thomas Hoff Anderson, Chief Operations Officer Flughafen Berlin Brandenburg GmbH said, “An airport as an infrastructure operator contributes to a good travel experience for passengers with stable processes and reliable flight schedules. In the future, we at BER will continue to rely on an AI-based solution to further increase the stability of the network and punctuality figures. We expect the software’s machine learning feature to provide us with valuable insights that will give us additional impetus to further develop processes in airport operations.”

Max Diez, CEO Assaia stated, “We are delighted to be working with Berlin Brandenburg Airport and to be part of the airport’s journey to provide the best possible experience for passengers at BER. Our technology will help the airport achieve its goals, including increased safety and efficiency, more processing per gate and improved punctuality.”

The TurnaroundControl software improves airport operations through real-time transparency of handling processes. Recommendations are made to optimise handling with the help of cameras at apron positions and the AI-based software. These can be used by employees to optimise processes and increase punctuality. 




Testimonials

We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.

Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines

The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.

Craig Paul
Director of Technology & Innovation , Halifax Stanfield International

Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.

Jim Lockheed
JetBlue Ventures

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA

This data provides the single source of truth covering all turnaround operations. It is, therefore, an integral part of our Airport Collaborative Decision-Making initiative.

Darin Juby
Program Director, Digitalization, GTAA

SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.

Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport

With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager
JFKIAT

We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.

Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport

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