For airports and airlines all over the world, the Christmas and New Year's Holiday season is one of the busiest times of the year. An unusually large number of travelers are on their way home, to see their relatives, or visit holiday destinations...

For airports and airlines all over the world, the Christmas and New Year's Holiday season is one of the busiest times of the year. An unusually large number of travelers are on their way home, to see their relatives, or visit holiday destinations. Schools and universities are also closed during this time, and many people take a few extra days off from work to travel. According to the TSA, over 6 million people traveled over the Christmas week in the United States alone in 2020. These figures are lower than in the pre-Covid time, when the average number of passengers per day during this season was roughly 2.6 million; yet, they are higher than usual, putting huge strain on airport and airline operations.

Already before the COVID crises, there were serious concerns regarding the availability of qualified ground handling personnel. Especially in light of predictions from IATA according to which demand for flights will double until 2030. Today the situation is critical as there is a large gap between available and needed ground handling personnel. Moreover, in order to reduce costs in response to the COVID crisis, many airlines and ground handlers have laid off large numbers of employees. However, because these layoffs were not accompanied by investments in technologies which reduce the demand for human labor, the demand for human labor increased as traffic returned. This, in turn, increased the amount of disrupted on-the-ground operations, resulting in major delays and even flight cancellations. This is obviously the last thing travelers want to experience during the holiday season.

Airports and airline workers require additional support to efficiently handle operations during this busy season. Personnel can get full control of on-the-ground activities and be alerted of any deviations from regular operations with an extra pair of eyes powered by Assaia's ApronAI solution (notifications include, but not limited to: FOD checks not performed, catering did not show up, chocks not applied, stand not clear for incoming aircraft, fueling is late, aircraft walkarounds not performed and so on). Real time awareness of such deviations helps to avoid undesired situations, minimize the number of delayed or canceled flights, and, most importantly, improve the passenger experience.

Reduce the number of delayed and canceled flights, bring families together this season. If you are eager to learn more contact us at or via the website form.


We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.

Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines

The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.

Craig Paul
Director of Technology & Innovation , Halifax Stanfield International

Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.

Jim Lockheed
JetBlue Ventures

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA

This data provides the single source of truth covering all turnaround operations. It is, therefore, an integral part of our Airport Collaborative Decision-Making initiative.

Darin Juby
Program Director, Digitalization, GTAA

SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.

Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport

With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.

Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport


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