Turnaround Benchmark Report

Room for improvement

There are significant gaps between the best and worst turnarounds.

• There is a 41 minute difference between the best and worst turnaround performances, potentially costing airlines and airports billions of dollars a year and delaying passengers
• The best performing airlines and airports can deliver three more turnarounds per day than the worst performers
• Avoidable APU usage costs the same as the profit from 11 passengers and produces 86kg of CO2 per flight

The Turnaround Benchmark Report provides information on-time performance, the efficiency of catering, fueling, unloading and loading, and pushback connections. It also examines the environmental implications of turnaround operations, focusing on auxiliary power unit and pre-conditioned air usage.

The findings of the Report very clearly show there is significant potential to gain efficiency during the turnaround.

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