The 5th largest US airline, known for its award-winning passenger experience and genuine caring service, is set to play an important role in the ongoing optimization of turnaround operations by collaborating on the development of Assaia’s AI-based technology.

Seattle-Tacoma, September 28, 2023 – Alaska Star Ventures, the investment arm of Alaska Airlines, is announcing its latest commitment to improving efficiency and sustainability with an investment and equity stake in Assaia, the leader in AI-enabled turnaround management. With this investment, Alaska becomes a member of Assaia’s strategic partner community (SPC) in support of the development of AI-based turnaround.

The members of the SPC use their wide experience of operating airports and airlines to provide both strategic and tactical counsel to guide the development of Assaia’s portfolio of products for managing and optimizing ramp operations. Known for running one of the most reliable operations in the U.S., Alaska brings expertise to the collective challenge of improving aircraft turnaround. Their investment in the company underpins their belief in Assaia as the leading provider of turnaround optimization technology.

Assaia uses AI to reduce turnaround times and improve on-time performance, which in turn improves the passenger experience. It does so by enabling real-time responses to increase gate availability and ensuring safety on the ramp. In addition, by focusing on taxi-in time reduction and auxiliary power unit usage limitation, airports and airlines can use the resulting data to make significant strides in their sustainability goals.

Pasha Saleh, Corporate Development Director for Alaska Airlines, said, “Using technology to move the aviation industry forward is in Alaska’s DNA, and our investment in Assaia is the next embodiment of that commitment to innovation. Our teams have already been using Assaia to improve our aircraft turn processes, and we’re thrilled to help expand technology that will make us safer, more efficient and able to offer an even better guest experience. This partnership represents the future of machine learning applications in aviation and will translate into significant advances in our industry.”

Assaia’s SPC is poised to grow over the next year. Anyone – airports, airlines and ground handlers – interested in joining should contact Assaia to learn more about this community and how they can help to shape the future of digital and automated apron operations.

Max Diez, CEO of Assaia, said, “Alaska Airlines has wide and deep experience of airline operations and a strong track record in on-time performance. That expertise is going to be invaluable as we continue to develop our technology, and expand the number of airlines and airports using it. Ultimately, this will help the entire aviation industry to improve safety, reduce emissions and improve on-time performance.”


We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.

Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines

The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.

Craig Paul
Director of Technology & Innovation , Halifax Stanfield International

Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.

Jim Lockheed
JetBlue Ventures

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA

This data provides the single source of truth covering all turnaround operations. It is, therefore, an integral part of our Airport Collaborative Decision-Making initiative.

Darin Juby
Program Director, Digitalization, GTAA

SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.

Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport

With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager

We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.

Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport


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