Fraport is examining the solution for deployment throughout its airport network

Fraport is examining the solution for deployment throughout its airport network

Fraport is examining the solution for deployment throughout its airport network

3 April 2024, FRA – Ljubljana Jože Pučnik Airport (LJU) has become the latest airport to deploy Assaia’s turnaround technology to optimize the airport’s turnaround performance. This is an important cornerstone for the remaining airports across the Fraport portfolio. Early results are showing the substantial difference in average ground delays for flights where alerts were acknowledged versus those flights where alerts were not acknowledged. The reduction in average ground delays is almost six minutes in the time period from January to February this year.

Claus Grunow, VP of Corporate Strategy and Digitalization at Fraport, said, “We are optimizing all our processes on the apron to shorten the time each aircraft needs to be on the ground, which benefits both our passengers and our airline partners. This is a common issue across our airports and we are talking to all of them about this technology.”

Turnaround Control is deployed at all critical gates at LJU, enabling the team to optimize operations in real-time to improve the turnaround efficiency, including allocating the right staffing levels based on actual events not planned timings. In addition, by tracking all activity over time, it provides the data required to streamline Standard Operating Procedures. The result will be more predictable and faster turnarounds. 

Dr Babett Stapel, Managing Director of Fraport Slovenjia, said, “Our focus is to use innovation to make our operations smoother. We have selected Assaia because of the capabilities of the tool. But it is also really important for us that it has a good record of successful implementation, so we know it will deliver for us, for our airlines and ultimately for our passengers.”

Assaia uses a combination of computer vision and Artificial Intelligence to monitor every aspect of the turnaround. The resulting data is integrated into the airport, airline and ground handlers’ systems, providing real-time information through a dashboard, including tailored alerts, as well as reports which highlight areas for long-term improvement. 

Christiaan Hen, CEO of Assaia, said, “We help airlines, airports and ground handlers improve their turnaround performance by ensuring all the protocols are followed correctly and that those protocols are highly efficient. While our key focus is on-time performance, safety and sustainability are also both important. For example, alerts can show when a safety protocol is being breached. And we can track when auxiliary power units are turned off: keeping them on longer than planned can have a significant impact on carbon emissions.”

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Testimonials

The way Turnaround 2.0 uses AI and machine learning to boost our zone controllers' efficiency is remarkable. They can now manage multiple gate activities with more focus on handling exceptions, rather than multitasking. Turnaround 2.0 is more than a tool for the present; it's a foundation for 'United Next,' growing with us and helping us surpass our operational goals efficiently.

Daniel Reed
Director of Station Operations, United Airlines

Our focus is to use innovation to make our operations smoother. We have selected Assaia because of the capabilities of the tool. But it is also really important for us that it has a good record of successful implementation, so we know it will deliver for us, for our airlines and ultimately for our passengers.

Dr Babett Stapel
Managing Director, Fraport Slovenjia

We are optimizing all our processes on the apron to shorten the time each aircraft needs to be on the ground, which benefits both our passengers and our airline partners. This is a common issue across our airports and we are talking to all of them about this technology.

Claus Grunow
VP of Corporate Strategy and Digitalization at Fraport

We are pleased to partner with Assaia to implement the ApronAI Turnaround Control solution at T4. This new solution will not only optimize operations and our work with our business partners, but will also help us to ensure a first-class customer experience at T4.

Roel Huinink
President and CEO, JFKIAT

For most airports, the apron is a a black box. Assaia finally gives our ground staff full insight into every turnaround. This allows them to focus on what really matters, while simultaneously making the work environment safer.

Jason Aspelund
Former Manager Strategic Performance, Alaska Airlines

The real-time and historical insights that can inform both airport and airline operations make this solution a clear winner for everyone.

Craig Paul
Director of Technology & Innovation , Halifax Stanfield International

Assaia's product allows airports and airlines to collect, track, and analyze data in real time; this innovation removes inefficiencies and optimizes performance.

Jim Lockheed
JetBlue Ventures

We’re creating the airport of the future, and innovation in apron operations will directly improve the passenger experience. We are laser focused on innovations that will make Pearson and its whole apron ecosystem more efficient while reducing our carbon footprint.

Deborah Flint
President and CEO GTAA

This data provides the single source of truth covering all turnaround operations. It is, therefore, an integral part of our Airport Collaborative Decision-Making initiative.

Darin Juby
Program Director, Digitalization, GTAA

SEA needed an innovative solution to our capacity problem and have worked with Assaia to optimize the turnaround process resulting in reduced taxi times and increased passenger satisfaction. Assaia has exceeded our expectations, consistently delivering on-time & on-budget.

Samer Tirhi
Airline Scheduling Coordinator, Seattle-Tacoma International Airport

With the help of Predicted Off Block Time from Assaia. JFKIAT Operations can be proactive to reduce or eliminate any delays and gate holds

Stephen Tukavkin
VP IT & Digital, JFKIAT

I had mentioned before, great innovation on your part. With these types of improvements, T4 is always leading at JFK. Thank you

COPA Station Manager
JFKIAT

We are proud to be partnering with the Assaia team in our mission to use technology to improve the efficiency and safety of the airport environment.

Raghbir S. Pattar
Director of Airports Transformation, IAG

We’re working hard on becoming an airport of the future, and this involves rethinking every part of our ground operations. Assaia’s ApronAI is an integral component of our vision for the ramp of the future.

Abhi Chacko
Head of Innovation & Commercial IT Services, Gatwick Airport

Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.

Brian Cobb
CIO, CVG Airport

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